Contact Info

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

 

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Snail Mail

Email:

For product information or any other assistance:

For web related issues:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

 

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Complaint Problem Suggestion Praise

What about us do you want to comment on?

Web Site Company Products Store Employee (Other) Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
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Tel
Fax

Please contact me as soon as possible regarding this matter.

 

Telephone:

Live Customer Care Center +41 21 802 54 90

Monday to Friday   9:00am to 17:00pm (Central European Time)

Saturdays, Sundays and holidays, please email. A customer representative will contact you within 24 hours of the first business day.

 

Fax:

+41 21 802 54 91

 

Snail Mail:

Send your inquiries to:		Corporate Headquarters:
X-TRONIX AG		X-TRONIX AG
Att: Customer Care Center		Att: Finance Dept.
av. de Morges 52		Zugerstr. 15
1027 Lonay		6330 Cham
Switzerland		Switzerland